Legal terms for access and wallet records
Our Legal position covers account creation, phone verification, wallet activity, policy changes and requests concerning your account. Access is offered where local law permits, and we may pause an account review when details do not match the information supplied during registration. Payment records can include DANA,
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OVO, GoPay, QRIS, bank transfer or a virtual account, so keep the receipt and reference shown after a transaction. We use those details to trace a status question, not to change the policy that applies to your account. Before opening an account, read the current Legal
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wording and make sure your location and details allow access. If a rule is unclear, contact us through the account support route and include your registered phone number plus the relevant transaction reference. We may update wording when service processes or local requirements change, with the
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current version available through the policy page.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.